The role

Download role profile here

Download department structure chart here

The scale and complexity of the RSPCA is part of what makes this role such a compelling proposition. On average every 30 seconds someone in England and Wales dials our 24-hour cruelty line; 2018’s total was 1,175,193 phone calls. In 2018 we:

  • • rescued and collected more than 102,900 animals
  • • found new homes for 40,738 animals
  • • carried out 211,699 microchippings, neuterings and treatments
  • • took in 18,337 animals to our wildlife centres
  • • investigated more than 130,700 cruelty complaints
  • • secured 1,678 convictions by private prosecution to protect animals   against those who break the laws

Around 340 Inspectors, 50 animal welfare officers and 88 animal collection officers work tirelessly to prevent cruelty and promote kindness to animals in England and Wales, investigating more than 130,000 complaints of cruelty and neglect every year. We have a network of 155 RSPCA branches around England and Wales, which also run 39 clinics and 3 mobile clinics. Moreover, we work with many animal welfare organisations abroad through our international team. Our 15 regional animal centres across England and Wales help people adopt pets and rehome more animals than any other organisation. We also have 42 animal centres run by our branches.

The RSPCA is currently in a profoundly transformational phase. Across every strand – governance, IT, HR, finance – we’re reviewing what we do, how we do it, and putting in place models that address the challenges of the future. Field Operations is in some ways the most practical way in which we improve the lives of animals and the people who care for them, but here too there is space to reflect on how we can improve and strengthen our provision.

We’re looking for the successful candidate to be a fresh source of ideas, innovation, influence and example. There’s no getting around the visibility and high public scrutiny of all senior charity leadership roles, but the difference here is that we have capacity within the organisation to deal with income generation and compliance, meaning that our new DFO will be able to concentrate without distraction on the fundamentals of the role.

Hedgehog